Business Analyst

Madison, WI
Direct Hire - Full Time
First Shift
Information Technology

Credit Union National Association is recruiting for a Business Analyst via QTI Executive & Professional Search.

Credit Union National Association is excited to announce an opening for a Business Analyst. This position will be accountable for leading the requirements life cycle on the organization’s most critical projects from concept through close. A successful candidate will have a bachelor’s degree in business administration / information technology, CBAP or other IIBA/PMI-BA certifications, and 3+ years’ experience leading requirement efforts as part of a PMO/EPMO.


  • Execute small, medium and large, high-risk, cross-functional projects using industry-standard business analysis practices.
  • Ensure project solutions are aligned with the CUNA’s enterprise strategy.
  • Determine and implement requirement management approaches that are appropriately scaled to the project.
  • Lead and facilitate requirements-gathering/verification/validation sessions using industry-standard, best-practice facilitation skills.
  • Lead stakeholder analyses to determine requirements suppliers.
  • Produce textual and visual models to represent requirements in a way that is consumable by requirements receivers.
  • Ensure requirements traceability throughout the project life span and SDLC.
  • Serve as a liaison between all levels of business stakeholder—from individual contributor to C-suite—to IT and other project stakeholders.
  • Lead requirements efforts for related RFI/RFP/RFQ as needed.
  • Lead requirements efforts around people change management—including, but not limited to training, communication, transition planning and operational control.
  • Lead business case building using enterprise analysis expertise. Develop timeline and budget estimates for requirements activities and contribute to timeline and budget estimates for design and development activities.
  • Identify opportunities for business process improvement.
  • Effectively broker and mediate project stakeholder discussions and drive decisions at all levels in the organization—from individual contributor to C-suite.
  • Champion and lead people change efforts throughout the life of the project.
  • Draw on standard people change management methods to drive success in project-related people change.
  • Lead stakeholder assessments on multiple projects and recommend approaches that effectively support the transition of individuals, teams and the enterprise as the result of projects.
  • Contribute to CUNA’s business analysis practice maturity through developing and maintaining methods, tools and templates.
  • Stay up to date with standard and innovative BA practices, methods, tools and templates.
  • Contribute to CUNA’s standards for effective business analysis delivery.
  • Contribute to CUNA’s business analysis knowledge base.


  • Bachelor’s degree in business administration, information technology or related field required, MBA preferred.
  • 3+ years’ experience leading requirements efforts on small, medium and large, high-risk projects/programs as part of a PMO/EPMO.
  • CBAP or other IIBA/PMI-BA certification strongly preferred
  • Ability to navigate a matrix organization
  • Experience in enterprise analysis and business architecture
  • Proven ability to quickly earn the trust of project business owners and sponsors as well as executive sponsors
  • Ability to manage project stakeholders
  • Ability to work with comfort in ambiguous situations
  • Ability to effectively manage conflict and build consensus
  • Excellent problem solving and critical thinking skills
  • Experience leading project assessment/estimation efforts
  • Ability to multi-task without compromising quality of work product
  • Extensive knowledge and expertise in requirements management life span, SDLC, ADKAR and other project delivery disciplines
  • as well as supporting software/tools
  • Ability to work effectively both in team and individual settings
  • Ability to delegate and empower others

Internal job grade: 11

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