Customer Account Coordinator


Stoughton, WI
Direct Hire - Full Time
First Shift
103124
$37,440.00
Customer Service/Sales
11/26/2018

Summary:

Our client is growing and is looking to hire on a full time Account Coordinator at their office located in Stoughton, Wi.! Working in a small team environment, the ideal candidate for this role will be outgoing, detail oriented, and able to multi-task all with the customers success being focused. Must feel comfortable assisting clients who speak English as a second language. Operating Monday through Friday from 8:00AM to 5:00PM, this opportunity offers a starting pay of $18.00 per hour and has excellent benefits. Apply today for consideration!

Responsibilities:

  • Assisting an international base of customers, provide excellent customer service and assist with quotes and provide additional information as requested
  • Identify and escalate calls to proper team, ensuring customer satisfaction and retention
  • Enter in data and orders, creating quotes and providing shipping options
  • Other duties as assigned

Qualifications:

  • Associates degree in a business-related field required
  • 2-5 years of prior customer service in an office setting highly preferred
  • Working knowledge of all general office equipment including a multi-line phone system
  • Proficient knowledge of Microsoft Office with advance knowledge of Excel, Word, and Outlook
  • Knowledge of Customer Relationship Management software preferred, but not required
  • Able to work in a small team environment
  • Excellent communication skills and able to assist international customers
  • Maintain a business casual appearance




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