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Quality Manager
Mfg/Prod
Location:Verona, WI
Pay: $85,000.00
Work type: Direct Hire - Full TimeDate Posted:
Job ID: AE12192227
Job Description
The QTI Group is partnering with an employee-owned manufacturer to hire a Quality Manager to lead and manage the company’s quality program. This is a hands-on leadership role responsible for driving continuous improvement, maintaining ISO 9001 compliance, and fostering a culture of quality throughout the organization.
Responsibilities:
- Lead and develop a QA/QC team of six, including inspectors, a quality engineer, and quality systems support.
- Manage the ISO 9001 Quality Management System, including audits, document control, and recertification activities.
- Serve as the primary quality contact for customers, reviewing requirements, drawings, and specifications, and managing complaints, nonconformances, and corrective actions.
- Lead root cause analysis and corrective action initiatives, tracking trends and implementing systemic improvements.
- Oversee supplier quality performance, partnering with Purchasing and Operations to resolve supplier-related issues.
- Collaborate with Engineering and Operations to establish and maintain process controls, inspection plans, and acceptance criteria.
- Support new product introductions and process changes with risk assessments and documentation updates.
- Analyze quality metrics and lead continuous improvement initiatives to reduce defects and improve process stability.
- Drive accountability for quality standards across the organization and provide training to employees on ISO and quality practices.
- Maintain visible, hands-on leadership on the manufacturing floor, building trust and engagement with employees.
Qualifications:
- Bachelor’s degree in Quality, Engineering, Manufacturing Operations, or related field, or equivalent experience is required.
- 5+ years of quality experience in a manufacturing environment; contract manufacturing preferred.
- Proven leadership experience, including supervising and developing quality teams.
- Hands-on experience managing ISO 9001 Quality Management Systems, including audits, corrective actions, and document control.
- Strong understanding of process control, root cause analysis, and continuous improvement methodologies.
- Confident communicator with the ability to work collaboratively across functions and with customers.
- Experience in high-mix, low-volume manufacturing or ISO Lead Auditor certification is a plus.
- Proficiency with Microsoft Office and familiarity with quality and production systems.
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